Insights

Notes from building this work

Written by the people doing the engineering, aimed at the person who has to make the call.

EngineeringAugust 11, 20268 min read

Why most RAG systems fail in production

Retrieval-augmented generation demos are easy and production RAG is not. The failures are predictable, and almost all of them happen in retrieval rather than generation.

EvaluationJuly 28, 2026
Evaluating LLM features without fooling yourself
A practical evaluation stack: golden sets, LLM-as-judge with its known biases, regression gates in CI, and the metrics that actually correlate with user trust.
10 min read
EconomicsJuly 14, 2026
The real cost of an AI feature
Token pricing is the smallest line in the budget. Here is the cost model we use with clients, covering inference, retrieval infrastructure, evaluation, human review and the ongoing maintenance nobody scopes.
7 min read

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Notes from building this work

Why most RAG systems fail in production

Evaluating LLM features without fooling yourself

The real cost of an AI feature

Let's find out if AI is worth it for you